A Power Hour Self-Study Booklet that introduces managers to the key aspects (and skills) of being a manager. Intended as an introductory document, you can use this as pre-course work or as a basis to build more detailed training around each section. DOWNLOAD IT HERE
Life in 21st Century organisations is very different to how things were even 20 years ago. Many now operate in VOLATILE, UNCERTAIN, COMPLEX and AMBIGUOUS environments. This means that the way we manage people needs to be different to the classic text books of the 20th Century. Leading people in VUCA situations needs a different…
This session on handling resistance to change aims to help you to recognise when change is being resisted and understand why people may resist change. It then provides some suggestions that will help you to overcome that resistance, and bring the team with you, limiting the negative effects that change can sometimes bring. In particular,…
This session on managing the impact of change aims to help people to understand how other people react to change, and why. It then provides some suggestions that will help them to support people through change, and limit the negative effects that change can sometimes bring. In particular, by the end of the Power Hour…
Very few people enjoy conflict and even when it is constructive, it needs to be managed. Taking action to manage conflict can seem quite daunting, but it is part of a manager’s core responsibilities – it goes with the territory of managing people. If you ignore conflict and disruptive behaviour, problems will escalate and things…
This session on conducting an appraisal aims to help you understand the characteristics of effective appraisals, and how to make sure that YOUR appraisals have them. It focusses on the structure and skills of effective appraisals, as well as considering the on-going things that you should be doing to manage the performance of your team….
Appraisals that are not prepared for properly tend to be of limited use, and turn into a form-filling exercise with all concerned feeling that they are waste of time. This session on preparing for an appraisal aims to help you understand the benefits that appraisals can bring if they are approached properly. It will outline…
Keeping people motivated is part of the job of any manager or team leader. If motivation is high, people are more likely to be engaged in what they do, and it usually follows that work performance is high. Motivation and Engagement is something internal to an individual, and cannot be imposed. However, managers CAN help to…
Most people come to work with the intention of doing a good job. Unfortunately, sometimes performance isn’t as good as it should be. There are a wide range of reasons why people don’t always perform well at work, but whatever the reason, managers need to help these people to deliver to the best of their…
Almost everyone works as part of a team. However, working together effectively in a team doesn’t always come naturally. When people do truly work together as one team rather than as a group of individuals, the results are so much better. using Tuckman’s team Development theory as a basis, this Power Hour training sessions focusses…