The coke bottle metaphor
This exercise is useful to explore anger, conflict, violence and the role of beliefs using a bottle of coke as a metaphor/basis. For a full explanation and discussion questions, see the original article HERE
This exercise is useful to explore anger, conflict, violence and the role of beliefs using a bottle of coke as a metaphor/basis. For a full explanation and discussion questions, see the original article HERE
This appears like a simple case study. Give 2 teams an overview of a proposal that has been submitted from site to head office and the associated response, and see how each interprets the response. But it can reveal all sorts of underlying issues! A great way to explore assumptions, bias, the impact of fuzzy…
It’s difficult to find good exercises that allow you to examine conflict well without trivialising it (or turning it into a traumatic experience!) Some exercises that are not directly related to conflict can be debriefed with conflict resolution in mind. For example Moon Survival and the Ugli Orange. Exercises where there is potential for limited…
This short Introductory Guide is taken from Appreciating Change where you can learn more about this useful technique that is very helpful in a range of scenarios, including coaching, team working. collaboration, negotiation and generally building better working relationships. DOWNLOAD NOW to get a taste of this technique and how it can be used.
This simplified questionnaire is related to the Thomas-Kilmann Conflict Mode Instrument. It isn’t scientifically validated, but is a useful way in to the model. DOWNLOAD NOW And THIS BLOG (shared by Fiona Bryan) provides a really accessible way of understanding the different conflict styles. Are you a teddy bear, turtle, shark, fox or owl?
A classic game played to illustrate how we put up artificial barriers between individuals/teams at work, which leads to competition rather than co-operation, and is damaging to the customer/organisation. The game lasts from 30-45 minutes (depends how tightly you manage the time) and you will need a separate room or area for half the group….
A very versatile exercise that helps delegates to consider other perspectives and look at situations from other viewpoints. Particularly useful in interpersonal skills workshops, especially topics like conflict management. It works best if run in pairs with one person coaching the other through the three perspectives. Allow around 30 minutes for both people to examine…
Very few people enjoy conflict and even when it is constructive, it needs to be managed. Taking action to manage conflict can seem quite daunting, but it is part of a manager’s core responsibilities – it goes with the territory of managing people. If you ignore conflict and disruptive behaviour, problems will escalate and things…