Modern organisations are busy places. They are filled with busy teams and busy managers. Everyone seems to be rushing from one meeting to the next, grabbing lunch at their desk, multi-tasking, being addicted to their e-mail or smartphone, and working longer hours. But still the work never seems to get done. Classic time management training…
Everyone has to make decisions in their everyday work. Many of these decisions are routine, and require little thought or analysis. Some decisions are unusual, complex, or have wide-ranging implications, and require a detailed and thorough approach. This session will cover how we make decisions and introduce some decision-making techniques that can be used to…
Most people’s jobs require them to solve problems and identify potential solutions. This session looks at some of the problem solving techniques that can be used to do this. Here, problem solving is concerned with the definition of the issue, and identification of possible solutions/courses of action. Selecting between those possibilities is about decision making…
To be effective in any organisation, we have to be able to work with a wide range of people, personalities and job roles, both internally and externally. Most things we have to do require the co-operation of others…and often, we don’t have ‘authority’ over those from whom we need help. Organisations need people to work…
To be effective in any role, in any organisation, we have to be able to work with a wide range of people, personalities and job roles, both internally and externally. Most things we have to do require the co-operation of others…and to get co-operation we need to be able to communicate well with a wide…
Everyone feels stress from time to time: When something doesn’t go to plan; when we are put on the spot; when we are running late; when we are let down; when we feel out of our depth; when we are in an unfamiliar situation, we will feel a short burst of stress. A small amount…
Resilience has become recognised as a key factor in success and mental well-being over the last decade. In modern organisations (and indeed in modern life) change is normal. People are always having to adapt to changing goal-posts. Sometimes, things that are worked on so hard one month are abandoned the next. People are let down by…
Even in this highly technological age, people still get things done through and with other people. We have to be able to communicate with each other, relate to one another, influence, persuade and motivate. Some of the most successful people in life today are those who are regarded as having a high level of emotional intelligence…
The world of work has changed from the well-known patterns of the 20th Century. We no longer have a fixed career path, or even just one career: Flexible working is common; people have more than one career in their life; they have multiple jobs at any one time; and new jobs are being created all the…
Recruitment and selection is about finding and placing the right people, in the right jobs, at the right time, for the right terms and conditions. The recruitment process is quite complex and starts with the identifying the need to fill a vacancy and ends with induction. Different people are involved at different stages and finding…