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Tag: Expert

Home Posts Tagged "Expert"

Manage Your Monkeys

July 22, 2019Ready-Written MaterialsAssertive, Expert, Leadership, Productivity, time managementadmin

Modern organisations are busy places. They are filled with busy teams and busy managers. Everyone seems to be rushing from one meeting to the next, grabbing lunch at their desk, multi-tasking, being addicted to their e-mail or smartphone, and working longer hours. But still the work never seems to get done. Classic time management training......

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Decision Making

July 22, 2019Ready-Written MaterialsCost Benefit Analysis, Decision Making, Expert, Force Field Analysis, Leadership, Risk Analysisadmin

Everyone has to make decisions in their everyday work. Many of these decisions are routine, and require little thought or analysis. Some decisions are unusual, complex, or have wide-ranging implications, and require a detailed and thorough approach. This session will cover how we make decisions and introduce some decision-making techniques that can be used to......

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Problem Solving

July 22, 2019Ready-Written Materials5 Whys, Cost Benefit Analysis, Decision Making, Expert, Force Field Analysis, Leadership, Problem Solving, Risk Analysisadmin

Most people’s jobs require them to solve problems and identify potential solutions. This session looks at some of the problem solving techniques that can be used to do this. Here, problem solving is concerned with the definition of the issue, and identification of possible solutions/courses of action. Selecting between those possibilities is about decision making......

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Build Effective Working Relationships

July 22, 2019Ready-Written MaterialsDavid Rock, Emotional Bank Account, Expert, Leadership, Relationships, SCARFadmin

To be effective in any organisation, we have to be able to work with a wide range of people, personalities and job roles, both internally and externally. Most things we have to do require the co-operation of others…and often, we don’t have ‘authority’ over those from whom we need help. Organisations need people to work......

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Advanced Communication Skills

July 22, 2019Ready-Written MaterialsCommunication, Effective, Expert, Leadershipadmin

To be effective in any role, in any organisation, we have to be able to work with a wide range of people, personalities and job roles, both internally and externally. Most things we have to do require the co-operation of others…and to get co-operation we need to be able to communicate well with a wide......

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Manage Stress

July 22, 2019Ready-Written MaterialsExpert, Leadership, Mental Health, Stress, Wellbeingadmin

Everyone feels stress from time to time: When something doesn’t go to plan; when we are put on the spot; when we are running late; when we are let down; when we feel out of our depth; when we are in an unfamiliar situation, we will feel a short burst of stress. A small amount......

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Build Resilience

July 22, 2019Ready-Written MaterialsExpert, Leadership, Resilienceadmin

Resilience has become recognised as a key factor in success and mental well-being over the last decade. In modern organisations (and indeed in modern life) change is normal. People are always having to adapt to changing goal-posts. Sometimes, things that are worked on so hard one month are abandoned the next. People are let down by......

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Introduction to Emotional Intelligence

July 22, 2019Ready-Written MaterialsEmotional Intelligence, EQ, Expert, FRIDA, Leadershipadmin

Even in this highly technological age, people still get things done through and with other people. We have to be able to communicate with each other, relate to one another, influence, persuade and motivate. Some of the most successful people in life today are those who are regarded as having a high level of emotional intelligence......

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Career Development Planning

July 21, 2019Ready-Written MaterialsBLISS Analysis, Career Path, Expert, Leadership, Management, Planningadmin

The world of work has changed from the well-known patterns of the 20th Century. We no longer have a fixed career path, or even just one career: Flexible working is common; people have more than one career in their life; they have multiple jobs at any one time; and new jobs are being created all the......

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Selection Interviewing

July 21, 2019Ready-Written MaterialsEmployment, Expert, Interview Practice, Leadership, Management, Recruitment, Selection, WASP Structureadmin

Recruitment and selection is about finding and placing the right people, in the right jobs, at the right time, for the right terms and conditions. The recruitment process is quite complex and starts with the identifying the need to fill a vacancy and ends with induction. Different people are involved at different stages and finding......

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Recruitment and selection is about finding and placing the right people, in the right jobs, at the right time, for the right terms and conditions. The recruitment process is quite complex and starts with the identifying the need to fill a vacancy and ends with induction. Different people are involved at different stages and finding...

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