To be effective in any organisation, we have to be able to work with a wide range of people, personalities and job roles, both internally and externally. Most things we have to do require the co-operation of others…and often, we don’t have ‘authority’ over those from whom we need help.
Organisations need people to work together in a fluid and flexible way. They need them to quickly build relationships with others and use our communication skills to get things done. Building effective working relationships is essential for collaboration, which in turn drives engagement and excellence.
This Power Hour Expert Bite-size session is all about helping people to tap into what makes other tick, and how to build good working relationships quickly. In particular, by completing this Power Hour Expert session, delegates will be able to:
- Explain the ‘social’ needs that we all share
- Describe the effects of having social needs provided and denied
- Describe the Emotional Bank Account and why it is important
- Identify ways to make deposits into colleagues’ Emotional Bank Accounts
- Take practical actions to develop effective working relationships with others
Buy Now
OR