This is a topic that comes up a LOT. It's an area of training that's clearly in demand as most VIP members are asked to create sessions to tackle this on a regular basis. Here are some resources that might be helpful. Articles/Blogs These articles on the Drama Triangle may be interesting. Get an explanation...
The topic of challenging conversations comes up many times, so I thought I'd try to collate a number of resources in one place. Radical Candor (Kim Scott) - the book is well-worth reading and here's a handy YouTube Clip that you can use for yourself OR to send to participants to explain the concept as......
The Ego states described by Eric Berne are a great way to help people to tackle 'difficult' or unproductive behaviours. Delegates very quickly get the concept of parent, adult and child and even at an introductory level it can be very helpful. Soozi Parker very kindly shared an overview of the states and what they......
