The Ego states described by Eric Berne are a great way to help people to tackle ‘difficult’ or unproductive behaviours. Delegates very quickly get the concept of parent, adult and child and even at an introductory level it can be very helpful.
Soozi Parker very kindly shared an overview of the states and what they look like in these summary POWERPOINT SLIDES and this DOCUMENT.
For a ready-written session that is based on this theory, check out the HANDLE DIFFICULT PEOPLE Power Hour – remember to look up the latest discount code if you want to buy it though!
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