Lots of training fails NOT because it isn’t well written or properly researched, but because we don’t spend long enough thinking about the transfer of learning.
Transfer of learning is vital – if we can’t transfer what’s covered in the training back to the workplace, then everyone has wasted their time. The problem with transfer of learning is that it doesn’t sit firmly with one set of people or in one place. It’s the responsibility of lots of people, and unfortunately, when lots of people are involved, everyone expects someone else to take responsibility!