The Cash Register Story
A short simple and fun exercise that lends itself well to listening skills, assumptions and perception. DOWNLOAD NOW
Ladder of Inference
This model is really useful in leadership or communication skills training, but sometimes I have difficulty explaining clearly. Thanks to this video, I no longer have to!!! I included this in a recent workshop and everyone got it, meaning that it was easy to go straight into an activity where we explored our own ladders…
Five Cookies
This story about assumptions, inference and behaviour is a great lead in to a session about perception or communication. Suggested questions to lead the discussion are included. Simple yet powerful. DOWNLOAD HERE