The pace of change in organisations is constantly increasing, and this is unlikely to change. We all need to be able to adapt, and learn new things quickly from a range of sources. It’s not always possible to wait to attend formal training courses to learn key skills…indeed, formal courses don’t exist for many of the things that people need to do at work.
For some roles (and some processes) however, it is still important that things are done in a set way. For example, if you work in manufacturing, technology or in a ‘process-heavy’ job. In these circumstances, it is part of the manager’s role to deliver on-the-job training and ensure that:
- Everyone is doing their job to the best of their ability
- There is a standard approach to training people in the team
- Skills and processes are continuously improved.
This Power Hour session will provide delegates with a 4-step model that will allow them to deliver on-the-job training with consistency and confidence. In particular, by the end of the Power Hour they will be able to:
- Explain why and how people learn
- Describe a model for delivering on-the-job training
- Explain the skills and procedures involved in each stage of the model.