Tag: Questioning

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Luigi's Restaurant

June 15, 2021Activities and ExercisesCoaching, Listening, Questioning

An exercise to explore questioning and listening - especially the importance of open questioning. Very handy for introduction to Coaching courses! Explain that... You own a restaurant called Luigi’s, which has a renowned reputation for serving excellent Italian food. One night nearly everyone who has eaten at your restaurant was ill. There was nothing wrong...

Qualify Customers

July 21, 2019Ready-Written MaterialsCustomer Service, Questioning, Sales, Sales Process

This session on qualifying customers focuses on one of the most important aspects of selling: understanding the customer. Many people hate having to sell to other people and indeed they hate being sold. This is usually because the salesperson tries to force the customer through a process without really considering the customer. Good sales people......