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Tag: 7 Step Approach

Home Posts Tagged "7 Step Approach"

Handle Complaints

July 21, 2019Ready-Written Materials7 Step Approach, Complaints, Customer Service, Salesadmin

This session on handling complaints aims to help people to understand what makes people complain, how they want to be treated, and provides some ideas about how to handle complaints effectively. In particular, by the end of the Power Hour attendees will be able to: Describe why people complain, and what they want when they complain Use......

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This session on handling complaints aims to help people to understand what makes people complain, how they want to be treated, and provides some ideas about how to handle complaints effectively. In particular, by the end of the Power Hour attendees will be able to: Describe why people complain, and what they want when they complain Use...

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