A useful video by Michael Bungay Stanier who explains how our urge to save the day may actually be the wrong thing to do. Especially useful for managers who need to take a more coaching approach at work. Help them to see how tackling their need to solve the problem may not help. Instead, tame the advice monster and stay curious to help people to solve their own problems.
Ask:
- What’s the REAL challenge here for you? (Focus)
- And what else? (Deeper Insight)
- So what’s the REAL challenge here for you? (Clarity)
- What do you want?
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